Privacy Policy

1. Data Controller

VingeTravel-Info, Museumstraße 3, 6020 Innsbruck, Austria. Email: [email protected]. Phone: +43 512 567 8901.

2. What Data We Collect

When you use vingetravel-info.eu, we may collect the following types of data:

• Contact form data: Name, email address, and message content when you submit our contact form.
• Technical data: IP address, browser type, operating system, referrer URL, and pages visited (via server logs).
• Cookie consent: We store your cookie consent preference in your browser's localStorage under the key cookieConsent_vingetravel-info.eu.

We do not collect payment information, sensitive personal data, or data from minors under 16.

3. How We Use Your Data

• Contact form submissions are used solely to respond to your enquiry.
• Technical data is used for website security, performance monitoring, and error diagnosis.
• Cookie consent data is used to remember your preferences and avoid showing the consent banner repeatedly.

We do not use your data for marketing, profiling, or automated decision-making.

4. Cookies and localStorage

This website uses browser localStorage (not traditional cookies) to store your cookie consent preference. The key used is cookieConsent_vingetravel-info.eu. This data remains in your browser until you clear your browser storage. We do not use tracking cookies, advertising cookies, or third-party analytics cookies.

You can clear localStorage at any time through your browser settings. This will reset your consent preference and show the consent banner again on your next visit.

5. Legal Basis for Processing

We process your data based on:

• Your consent (for contact form submissions and cookie preferences)
• Legitimate interests (for server logs and website security)
• Compliance with legal obligations (as required by Austrian and EU law)

6. Data Sharing

We do not sell, rent, or share your personal data with third parties, except:

• Where required by Austrian or EU law
• Where necessary to protect our legal rights
• With our hosting provider (for server log data only, under data processing agreement)

7. Data Retention

Contact form data is retained for up to 12 months after the enquiry is resolved. Server logs are retained for up to 90 days. localStorage data remains until you clear your browser storage.

8. Your Rights

Under the GDPR and Austrian data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

9. Supervisory Authority

You have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde): Barichgasse 40-42, 1030 Wien, Austria. Website: www.dsb.gv.at.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated date. Continued use of vingetravel-info.eu after changes constitutes acceptance of the updated policy.

For questions about this policy, contact us at [email protected].